Return Policy

At TanningStickerz.com, we want to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we offer a straightforward and customer-friendly return policy to resolve any issues that may arise. Please carefully read and understand the following guidelines for returning products:

1. Eligibility for Returns:

• You may return a product within 30 days from the date of purchase.
• The product must be in its original condition, unused, and undamaged and intact.

2. Initiation of Return:

• To initiate a return, please contact our customer support team here Provide your order number, the reason for the return, and any relevant details.
• Our customer support team will guide you through the return process and provide you with a return authorization if applicable.

3. Shipping Costs:

• If the return is due to an error on our part (e.g., wrong item shipped, damaged product), we will cover the return shipping costs.
• If the return is due to a change of mind or a non-defective reason, the customer is responsible for the return shipping costs.

4. Refund Process:

• Once we receive the returned product and verify its condition, we will process the refund.
• Refunds will be issued to the original payment method used during the purchase.
• Please allow 2 days for the refund to be reflected in your account.

5. Exchanges:

• If you would like to exchange something, contact us before sending anything.

6. Damaged or Defective Products:

• In the unlikely event that your order arrives damaged or defective, please contact us immediately upon receipt.
• We may request photographic evidence of the damage or defect to facilitate the resolution process.
• We will arrange for a replacement or issue a refund for damaged or defective products, including return shipping costs.

7. Non-Returnable Items: The following items are not eligible for returns unless they are damaged or defective:

• Products showing signs of use, wear, or damage not caused by shipping or manufacturing.

8. Cancellation Policy:

• If you wish to cancel an order before it has been shipped, please contact our customer support team as soon as possible.
• Once an order has been shipped, it falls under our regular return policy.

9. Customer Support: If you have any questions or need assistance with the return process, please reach out to our customer support team at [insert customer support email or phone number]. We are available [insert customer support operating hours].

Please note that this return policy is subject to change at our discretion. Any modifications to the policy will be updated on our website, and the date of the last update will be indicated at the top.

Thank you for shopping at TanningStickerz.com. We value your trust in us and aim to provide you with a positive shopping experience.