questions about our company, products/services, policies, and more
Frequently Asked Questions
Welcome to our FAQ page, where you can find answers to the most commonly asked
1. General Questions
2. Products/Services Questions
3. Account Questions
4. Technical Questions
1. General Questions
Q: What are Tanning Stickers?
A: Stickora Tanning Stickers are top-quality, fun, and sexy designed stickers that are used to measure your tanning progress. They can be used with spray tans, tanning beds, or even outdoor tanning. The stickers come in various designs including bunnies, hearts, lightning bolts, stars, sunbursts, dolphins, and many others.
Q: How do Tanning Stickers work?
A: Stickora Tanning Stickers work by adhering to your skin before you begin your tanning session. As you tan, the area under the sticker remains unexposed to the tan, creating a contrast in skin color. This allows you to visibly measure how much your tan has progressed.
Q: What designs of Tanning Stickers are available?
A: TanningStickerz offers a wide range of sticker designs, including 3-way hearts, bunny, lightning bolt, star, sunburst, dolphin, triple heart, small hearts, and many more. These designs are created to add fun and personality to your tanning process.
Q: Can I use Tanning Stickers with any type of tan?
A: TanningStickerz offers a wide range of sticker designs, including 3-way hearts, bunny, lightning bolt, star, sunburst, dolphin, triple heart, small hearts, and many more. These designs are created to add fun and personality to your tanning process.
Q: What is the VIP Tan Crew?
A: The VIP Tan Crew is our Tanning VIP Community. By joining you will receive exclusive discounts, early access to new products and information, be entered to win a monthly giveaway and an instant coupon just for signing up and the best part is, it's totally free to join by clicking here! Easily unsubscribe at any time.
2. Returns and Exchanges
Q: What is TanningStickerz Return Policy?
At TanningStickerz.com, we want to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we offer a straightforward and customer-friendly return policy to resolve any issues that may arise. Please see our Return Policy for more info.
1. Finding Products
Search for Products
A: To search for products, use the search bar located at the top of every page. Simply enter the product name or keywords related to what you are looking for, and the search results will display relevant products. You can also use filters to narrow down your search based on categories, price, and other specifics.
Q: Is there a way to Search for Products by Brands?
A: Yes, you can search for products by brands. On our website, you can either use the search bar and type in the brand name or navigate to the "Brands" section. In the "Brands" section, you'll find an alphabetical list of all available brands. Click on a brand name to see all products associated with that brand.
Q: Can I filter my search results to find exactly what I'm looking for?
A: Absolutely. After performing a search, you can use the filter options on the results page to refine your search. Filters include categories, price range, brand, color, size, and customer ratings. This feature helps you narrow down your search to find products that best match your needs.
Q: How do I get more information about a product?
A: For detailed information about a product, click on the product listing to access the product page. Here you'll find descriptions, specifications, customer reviews, pricing, availability, and shipping options. If you need further assistance, our customer service team is available to provide additional details and answer any questions you may have.
Q: What should I do if I can't find the product I'm looking for?
A: If you can't find a specific product, try adjusting your search terms or use broader keywords. If you still can't find the product, it may be out of stock or not carried in our inventory. Feel free to contact our customer support for assistance or recommendations for similar products.
Q: How can I stay updated on new products or brands?
A: To stay informed about new arrivals, exclusive launches, and brand updates, we recommend signing up for our newsletter. You can also follow us on social media for the latest news and updates. This way, you'll be the first to know when new products or brands are added to our collection.
Account registration, sign in, password & linked accounts
Resetting Your Password
If you have forgotten your password, click the "Forgot password?" link on the Sign In screen. Enter your email address, and we will send you a link to reset your password.
Changing Your Login Email Address or Password
You can change your account email address and password on the Account Information page. All your email subscriptions and order confirmations will be sent to your new email address.
Order status & history
Q: How can I check the status of my order?
A: To check the status of your order, please log in to your account and navigate to the "My Account" section. Here, you'll find detailed information about your current and past orders, including order status, tracking numbers, and estimated delivery dates. If your order has been shipped, you'll also receive a tracking link via email which you can use to monitor the delivery progress.
Q: How can I check the status of my order?
A: To check the status of your order, please log in to your account and navigate to the "My Orders" section. Here, you'll find detailed information about your current and past orders, including order status, tracking numbers, and estimated delivery dates. If your order has been shipped, you'll also receive a tracking link via email which you can use to monitor the delivery progress.
Q: What do the different order statuses mean?
A: Here are the common order statuses you might see:
Pending: Your order has been received but not yet processed.
Processing: Your order is being prepared and packed for shipment.
Shipped: Your order has left our warehouse and is on its way to the shipping address.
Delivered: Your order has been delivered to the specified address.
Cancelled: Your order has been cancelled.
Q: Can I change or cancel My Order after it has been Placed?
A: To view your order history, log in to your account and navigate to the "My Orders" section. Here, you'll find a list of all your current and past orders, including detailed information for each order. This allows you to track past purchases and reorder items easily.
Q: How can I view my order history?
A: To view your order history, log in to your account and navigate to the "My Orders" section. Here, you'll find a list of all your current and past orders, including detailed information for each order. This allows you to track past purchases and reorder items easily.